Delivery-first? Own every order, end to end
Take orders on your own website and on WhatsApp, cook them from one kitchen queue, and deliver with your own riders tracked live on the map.
The challenge
What does a cloud kitchen need to run well?
A cloud kitchen has no dining room — every order arrives online or by message, and every order leaves with a rider. The kitchen needs one queue for all of them and the business needs to own the customer relationship.
That means a direct ordering site, a way to take orders in chat without a person typing replies, delivery zones and fees, and riders you can track from pickup to doorstep.
What you need
- Branded ordering site with your own domain
- WhatsApp ordering bot with live menu and checkout
- Shared inbox for WhatsApp, Instagram and Messenger
- Delivery zones and fees shown before checkout
- Rider app with live GPS and proof of delivery
- Packaging recipes that deduct boxes and bags per order
The Zestia setup
Built for cloud kitchens & delivery
The modules restaurants like yours start with. Every module shares the same menu, orders and customers.
Online Ordering
Your own branded ordering page with a QR menu, delivery zones, order tracking and your own domain.
WhatsApp Bot
Customers browse the menu and order right inside WhatsApp, while the bot handles the routine questions for your team.
Omnichannel Inbox
WhatsApp, Instagram and Messenger conversations in one shared inbox, with canned responses and auto-replies.
Kitchen Display
Every order from every channel lands on one live kitchen screen. Bump items as they are cooked, recall mistakes and track prep times.
Delivery & Dispatch
Assign riders, manage delivery zones and fees, and let customers follow their order with a live tracking link.
Inventory & Recipes
Recipes deduct stock with every sale. Suppliers, purchase orders, waste logs and stock takes in one place.
How it works
An order’s journey through a Zestia cloud kitchen.
From opening to close, every order, table and delivery runs through one system.
See pricing- 1Order
A customer orders on WhatsApp or your site
The bot or storefront checks the delivery zone, shows the fee and takes the order.
- 2Cook
The kitchen cooks from one queue
Orders from every channel appear on the kitchen display, oldest first.
- 3Dispatch
Dispatch assigns a rider
The dispatch board shows available riders; assign or reassign in a click.
- 4Deliver
The customer tracks it to the door
Live rider GPS, a tracking link, proof of delivery and a rating at the end.
For cloud kitchens & delivery
What changes with Zestia.
No re-keying
Website and WhatsApp orders go straight to the kitchen display.
Fewer “where is it?” calls
Customers follow their order on a tracking link.
Your fleet, your margin
Deliver with your own riders and keep the customer data.
Try Zestia freefor 30 days.
No card required. Set up on hardware you already own.
Yes. Zestia gives you your own storefront and a WhatsApp ordering bot, so customers can order from you directly.
You draw delivery zones as a radius or polygon with a fee for each. The customer’s address is checked before checkout.
Riders use the Zestia app on their phone to see deliveries, update status, share location and upload proof of delivery.
The WhatsApp ordering bot and the shared inbox are included in the Professional and Enterprise plans.