Delivery zones
Draw radius or polygon zones, set fees, switch zones on and off.
Included in Delivery Management
Run your own delivery fleet, end to end
Set delivery zones and fees, assign orders to riders, follow them live on the map, and give customers a tracking link. Riders use the Zestia app to update status and upload proof of delivery.
~5 s rider location updates6 delivery statuses tracked2 zone types: radius and polygonProof of delivery on every drop-off
The basics
What is restaurant delivery management software?
Delivery management software helps a restaurant run its own delivery: defining where it delivers and for how much, assigning orders to riders, and tracking each drop-off until the food arrives.
Zestia handles delivery zones and fees, a dispatch board for assigning riders, live GPS from the Zestia rider app, proof of delivery and a tracking link for every customer.
Delivery Management at a glance
- Radius or polygon delivery zones with their own fees
- Dispatch board: assign and reassign orders to available riders
- Live rider GPS from the Zestia rider app
- Proof of delivery uploaded by the rider
- Customer tracking link and delivery rating
In-house delivery, done properly
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Dispatch board
Summary of the day’s deliveries and riders at a glance.
Included in Delivery Management
Rider app
Riders see their deliveries and update status from their phone.
Included in Delivery Management
Live GPS
Rider locations update every few seconds while on duty.
Included in Delivery Management
Proof of delivery
Riders upload proof at the door.
Included in Delivery Management
Customer tracking
A tracking link for every delivery order.
Included in Delivery Management
Delivery ratings
Customers rate the delivery after it arrives.
Included in Delivery Management
Delivery report
Rider performance and delivery trends over time.
Included in Delivery Management
Dispatch
The right rider for every order
The dispatch board shows the day’s delivery summary and which riders are available. Assign an order, reassign it if plans change, and follow each delivery from assigned to picked up, on the way and delivered.
- Rider profiles with availability on/off
- Assign and reassign deliveries in a click
- Status flow: assigned, picked up, on the way, delivered
- Failed deliveries tracked through to returned
Live tracking
Everyone knows where the food is
Riders share their location from the Zestia app while on duty. Dispatchers see active riders on a map with location history, and customers follow their order on a tracking page — then rate the delivery.
- Rider GPS updates about every five seconds
- Active riders map and location history
- Customer delivery tracking link
- Proof-of-delivery photo upload
- Customers rate the delivery once it arrives
How it works
Up and running in 3 steps.
No installers to babysit and no special hardware — sign up, set up and start taking orders.
Start step 1- 1Step 1
Set your zones and fees
Draw the areas you deliver to and set a fee for each zone.
- 2Step 2
Add riders
Give riders the Zestia app; they mark themselves available and share location on duty.
- 3Step 3
Dispatch and track
Assign orders, follow riders live and let customers track their food to the door.
Why Delivery Management
What changes when you switch to Zestia Delivery Management.
Your fleet, your margin
Deliver with your own riders instead of handing every order to an aggregator.
Fewer “where is it?” calls
Customers follow their order on a tracking link instead of phoning the branch.
Accountable drop-offs
Status updates and proof of delivery for every order settle disputes quickly.
Try Delivery Managementfree for 30 days.
No card required. No setup fee. Cancel anytime.
Riders use the Zestia app with a rider role. They see their assigned deliveries, update status and upload proof of delivery from there.
You define delivery zones as a radius or a polygon and give each zone a fee. Your online storefront checks the customer’s address against these zones before checkout.
Yes. Delivery orders have a tracking page, and customers can rate the delivery once it arrives.
Yes. The Delivery report shows rider performance and delivery trends, and dispatchers can view each rider’s location history.
Works together
Pairs well with
Online Ordering
Your own branded ordering page with a QR menu, delivery zones, order tracking and your own domain.
Part of Order channels
Kitchen Display
Every order from every channel lands on one live kitchen screen. Bump items as they are cooked, recall mistakes and track prep times.
Part of Front of house
Reports & Analytics
Sales, profit & loss, tax, staff and kitchen reports — for a single branch or every location side by side.
Part of Back of house